If the problem occurred right after installing a new game patch, you may have to wait for another update to fix the issue. Coding changes to a game cause unwanted effects from time to time. Make sure that the game you’re playing is running the latest available version, especially if you are playing offline. If the trackpad only stops working in a certain game, there may be an issue with that game and not with the controller. Below are some of the articles that you may find helpful:
Does afterglow controller work on ps4 Ps4#
If your PS4 controller has other issues aside from trackpad not working problem, consider dealing with that other issue first. This is going to turn off the controller. Once it’s been charged, just press and hold the PlayStation button (between the two analog sticks) for about 10 seconds. Make sure that you charge the controller for at least 30 minutes before attempting to restart it. This ensures that you deal with a possible random bug problem at the onset of your troubleshooting. The first thing you must do when faced with a PS4 controller problem is to restart it. However, in some cases that they are not caused by hardware malfunction, below are the things that you can try. Trackpad issues on the PS4 controller is uncommon and are usually due to bad hardware. Fixing PS4 controller trackpad or touchpad issue If you recently tried to repair your controller, or had someone do it for you, consider checking if the ribbon connector has been connected properly.
In some cases, users who try to fix their controllers may encounter trackpad issues if they don’t handle the repair properly. Controllers that are sometimes dropped accidentally may suffer internal component damage even though there’s no obvious sign of damage externally. If your trackpad has stopped working in all games, it’s probably caused by bad hardware. If you noticed that trackpad usage is erratic only when playing a particular game, it’s most likely a game coding problem and not a console or controller issue. For example, there’s been a number of Battlefield 5 players reporting issue with their PS4 trackpads not working out of the blue after a game update. Some game updates may mess up a few things and cause issues. In some cases of trackpad not working issues on PS4 controllers, the cause might be outside the controller itself.
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